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Knowledge base
RESELLER ACTIVITIES
Service Provisioning
5
Ordering Akixi For Horizon Customers
Do I Have to Install Software To Use Akixi?
Which Akixi Product Does My Customer Need?
How long is data retained in Akixi?
What Telephony Platforms Are Currently Supported?
Service Administration
5
DO NOT reset password for the Akixi Admin Account On Horizon Portal!
General Admin User Guide
Resetting Akixi Supervisor Account Passwords
Resetting Akixi Administrator Password
Changes in BroadWorks not reflecting in Akixi
REPORTING
Report Styles
20
Wallboard
Active Calls / Active Contacts
Historic Call Log
Unreturned Lost Calls
Extension / Device Report
See all 20 articles
Report Management
17
README FIRST - Akixi Online Help
Creating A New Report
Modify A Report
Delete A Report
Report Properties
See all 17 articles
Report Features
5
Report Transitioning
Emailing Reports
Report Charting & Graphing
Exporting & Printing Reports
Call Controls
Report FAQ's
28
Is it possible to restore accidentally deleted reports?
Forced Intrude (Barge-In) Is Not Working.
Why Are Reports Not Adding Up?
How Do I Exclude Internal Call Counts?
How Do I set The Service Level Statistic?
See all 28 articles
Help Resources
4
F1 - Akixi Online Help
Akixi Website & Partners Documentation
Akixi YouTube Channel
What's Akixi 3000?
APPLICATION ADMINISTRATION
Central Management Environments
1
Central Management Environments Administration