When using a ‘collective’ hunt group, where one call will ring all group members at the same time, Akixi will arbitrarily select only one of these hunt group members to use against the call record. This may always be the same person and in many cases will be the last member added to the hunt group. In other hunt group types, Linear, Cyclic and ACD, the call will be directed to a specific hunt group member and therefore Akixi will correctly report the extension at which the call abandoned or overflowed off.