Service Provisioning

How to provision the Akixi Service for your customers

Ordering Akixi For Horizon Customers
Before placing an Akixi order, ensure that the Horizon telephony platform has been configured correctly. Failure to do so may result in complications durin...
Tue, 9 Mar, 2021 at 11:16 AM
Do I Have to Install Software To Use Akixi?
As Akixi is a cloud-based service it is available to use anywhere across multiple sites, without the requirement for any bespoke software downloads, with ...
Tue, 9 Mar, 2021 at 12:26 PM
Which Akixi Product Does My Customer Need?
We have a product matrix available on the "Solutions" section of our website, this will give you an overview of what features are covered and the...
Tue, 9 Mar, 2021 at 1:06 PM
How long is data retained in Akixi?
We currently guarantee that we keep 12 months worth of data. Some customer may occasionally see slightly more than this available, this is because we will a...
Wed, 21 Sep, 2022 at 1:36 PM
What Telephony Platforms Are Currently Supported?
Akixi is currently compatible with Broadsoft Broadworks, Broadsoft M6, Siemens (Unify) HiPath Series, Siemens (Unify) OpenScape Office / Business and Panaso...
Fri, 18 Oct, 2019 at 4:38 PM