Service Administration

Managing your customer's Akixi Service.

DO NOT reset password for the Akixi Admin Account On Horizon Portal!
A common mistake made by resellers is resetting the password of the Akixi Admin account on the Horizon portal, thinking this account can be used to access ...
Tue, 9 Mar, 2021 at 1:30 PM
General Admin User Guide
An Akixi Admin Account enables Resellers to make configurational changes to the way that their customer’s Akixi service is running. Resellers can investiga...
Fri, 18 Oct, 2019 at 4:41 PM
Resetting Akixi Supervisor Account Passwords
Your customer will be able to reset their Akixi supervisor password themselves by clicking on “Can’t Access Your Account” on the login page. Alternative...
Thu, 29 Oct, 2020 at 10:07 AM
Resetting Akixi Administrator Password
If you cannot remember your Akixi admin password please raise a ticket with us requesting a password reset and we'll gladly reset this for you. You ...
Fri, 4 Jun, 2021 at 10:05 AM