Customer Portal

This video shows you how to create folders for your Akixi reports. To open/close a report folder, left-click over its text in the Report List, which w...

This video gives an overview of how to use the Supervisor's 'Copy Reports' feature.

If reports are required to be set up on multiple supervisor accounts, you could set up the reports on one account and then utilise the new Akixi feature to ...

Akixi will not be able to provide multiple user call statistics on one single Wallboard report. A potential solution for this would be to create an indi...

If you have a report that is displaying an excessive amount of 'Abandoned' calls than expected this may be down to calls which are being moved/off...

If you are looking to export call data from Akixi to a 3rd party application then this is possible. From any report, using the toolbar at the top click ...

Concurrent browser sign-ins are not permitted on Akixi. If the account is already signed in, and consequently the same account is attempted to be signed in ...

In order for Call Control operations to function, the user's 'Endpoint Location' must be defined within the Application User settings. To...

The Akixi Mobile Application is available to download from both the Apple App Store and the Google Play Store. The mobile application allows you to acce...

If you hover your mouse pointer over a column header in a report you will see a tooltip that gives a brief description of that field. Alternatively you can ...